Privacy Policy

1. Introduction

ASC-cm ("Company," "we," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to:

• Our primary website (asc-cm.com.ng) and all subdomains
• Our web development, hosting, and SEO services
• All client portals and project management systems
• Any mobile applications or tools we provide

By using our services, you consent to the data practices described in this policy. We comply with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

2. Information We Collect

2.1 Personal Identification Data

• Contact Information: Full name, email address, phone number, physical address
• Business Details: Company name, job title, tax identification numbers
• Payment Information: Credit card details, bank account information (processed securely via PCI-compliant providers)
• Service-Specific Data: Domain names, hosting credentials, content for website development

2.2 Technical and Usage Data

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, clickstream data, error logs
• Location Data: Approximate geographic location derived from IP address

2.3 Data Collection Methods

• Directly from you via forms, emails, or service agreements
• Automatically through cookies and tracking technologies
• From third parties like payment processors or analytics providers

3. How We Use Your Information

Marketing Communications

We may contact you about promotions, new services, or industry updates if you've opted in. You can unsubscribe anytime using the link in our emails or by contacting us directly.

4. Data Sharing and Disclosure

4.1 Service Providers

We share data with trusted third parties who assist in delivering our services:

• Hosting Providers: For website deployment and server management
• Payment Processors: Such as Paystack, Flutterwave for secure transactions
• Analytics Tools: Google Analytics, Hotjar for usage analysis
• Marketing Platforms: Mailchimp for email campaigns (if opted-in)

4.2 Legal Requirements

We may disclose information when required by law, such as in response to:

• Court orders or legal processes
• Government or regulatory requests
• Investigations of potential violations
• Protection of our rights, property, or safety

5. Data Security Measures

Despite these measures, no system is 100% secure. We encourage users to:

• Use strong, unique passwords
• Enable two-factor authentication where available
• Keep their devices and software updated
• Report suspicious activity immediately

6. Your Data Protection Rights

To exercise these rights, contact us at privacy@asc-cm.com. We may require identity verification for security purposes.

7. Cookie Policy

7.1 Types of Cookies Used

7.2 Managing Cookies

You can control cookies through:

• Browser settings (usually found in Privacy or Security sections)
• Our cookie consent banner (if implemented)
• Third-party opt-out tools like the Digital Advertising Alliance

Disabling essential cookies may impair website functionality.

8. International Data Transfers

As a global service provider, your data may be processed outside Nigeria, including in:

• The United States (for hosting and analytics services)
• The European Union (for client projects when applicable)
• Other jurisdictions where our partners operate

We ensure all international transfers comply with applicable laws and implement safeguards like Standard Contractual Clauses (SCCs) where required.

9. Policy Updates

We may update this policy to reflect:

• Changes in our services or business practices
• New legal or regulatory requirements
• Technological developments

Material changes will be communicated via email or prominent website notices at least 30 days before taking effect.

10. Contact Us